Saturday, September 11, 2010      





Question:

We are considering changing our website so that it affords our clients the ability to make online payments. What are the risks associated with doing this?





Question:

If a virtual machine host is hacked, what are the consequences? Would the hacker then have access to all of the Virtual Servers?





Question:

We have just entered a scheme where we are committed to take a number of students on work experience each year. I want to limit the data and programs they have access to, but as some pc?s are shared I?m unsure how to do it for just the work experience staff.





Question:

Do I really need to go to the cost and inconvenience of having Anti-Virus software installed on our computers that don?t connect to the internet? We have never done so before (and never had any problems) but an IT consultant has advised it.





Question:

Our client spreadsheets and databases are password protected so that only our employees that need access have it. One of our big clients said this wasn?t good enough though. How can I ensure that only certain people have access?





Question:

Recently, we have taken on more employees and have added more email addresses which obviously go through our servers. We have a system which marks potential spam as the messages get delivered, but I believe that too much time is being spent opening and looking at this spam so our teams aren?t as productive as they could be. What else can we do?





Question:

After some incidents where we had to dismiss staff for violating our email policies by sending sensitive information outside the company, we decided to tighten up security by installing CCTV, filtering software and performing spot checks on machines. This has worked and increased productivity but now I think that employees are simply calling each other to communicate everything that we?ve blocked on their PC?s. Is it legal for me to record their calls as a countermeasure?





Question:

Laptops usable at home are a benefit we have always provided for our sales team, but they keep using them for god knows what and downloading spyware and malware from home. What can I do to stop them? I don?t want to just take away this perk.





Question:

All our internal systems run Windows. I know that there are always patches being released but keeping all the machines up to date is a nightmare. Is it safe to wait and update the systems weekly, if not ? what is the recommended wait time, or system for installing these updates?





Question:

Is it possible to set any IM application so it will only send typed text and only to certain people? I?d like to do this for my entire company as it will help save money on phone calls between branches. Can I also ensure all conversations are stored?





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