Friday, September 10, 2010      





Question:

I am an IT manager within a mid sized company and the nature of our business means we do have a number of partners we work with. My MD has asked me to ?acquire? the information held by these partner companies without their knowledge so we can add the information to our own databases. This feels wrong, but I am not sure how to tell me boss that I don?t want to. Help.





Question:

We have our work email addresses, but also use web based mails while at work like hotmail, yahoo and gmail. I think that other people at work have been reading my personal email from these web based systems which seems wrong. Can they do this? If so, can I stop them??





Question:

We have been receiving emails that look like they are from a legitimate source, but when people have clicked the links on them, software has been installed onto their PCs. This has happened three times now and can waste a whole afternoon to sort out. How can we prevent this?





Question:

"When our employees access their emails, they simply type in their username and password either from their desktop, or remotely from our web based corporate system. Recently one of these was accessed without the users? knowledge so I realized we need additional security but there are so many options! What is the best and most cost effective solution?"





Question:

All of the security measures that our IT team have implemented seem to have slowed down our overall network, from the anti-virus and real-time detection capabilities on the desktops, through to the filtering and checking as any traffic comes through our servers ? and I believe the logging of everything happening on the network. Is all this really necessary? If so, what can be done to speed our systems up in other ways? It?s costing time and causing frustration!





Question:

I noticed you have trials for a number of antivirus products for smartphones on your newsletter and website. Are these really necessary? I don?t know how my phone could get a virus or what harm it could do!





Question:

I?m concerned about the data stored on our computers and servers. Our computers are obviously secured in our offices overnight and we back up our information on a regular basis, but I am worried about someone stealing these and being able to use the information. How can I protect ours, and our clients? data?





Question:

We're opening a new branch, which we need to equip with new PCs. My former colleague has recently swapped from a Microsoft operating system to a Linux one as he says that it is more secure. Is this true? We store client's bank details so security is important to us.





Question:

Our anti virus package has expired. I'm looking for something that will stop viruses, adware, malware and generally protect our 16 desktops. Would a package of 'AVG anti-virus free edition' and 'Spybot search and destroy' do the job? I'm obviously looking to be cost efficient, but I also want to make sure that we are safe.





Question:

My employees use Windows Messenger, which we implemented because it is cheap and easy for contacting each other and certain clients. I'm concerned that this is difficult to monitor though. Is there a way of restricting people on their contact list and content exchanged?





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